Solec's Online Ordering and tracking products are called E-Commerce.
E-Commerce is a family of modular application products that are browser enabled and work with Baan Distribution sessions. This product provides a bolt on Internet solution for Baan release levels 3,4,and 5 (Baan Series).
The E-Commerce Application system contains two Parts. The Web components which manage the application dialog on the Browser and the Baan middleware components that manage transactions between the web server and Baan sessions.
Both of these components work together to provide real time order entry, order status, financial account status and consignment inventory management in Baan. The Browser application is designed to provide a sales dialog with your customer to capture sales orders. The Baan middleware analyzes the sales orders according to your business rules and then translates them directly into Baan sales orders.
E-Commerce Sales Order System
E-Commerce Order System is a browser based internet order entry and order tracking system. Two sales models are provided Supply Side Sales and Direct Purchase. Sales. "Plugins" for product catalogue are also provided. Each sales model supports multiple sales studios for the various Baan sales order types utilized. These sales studios are customized to your specification. Order status is provided for each order shipment sequence. The order status system supports shipper links to FEDEX and UPS provided your Baan system captures manifest tracking information.
E-Commerce Financials System
E-Commerce Financial System is a browser based internet system for customer inquiry, printing, reporting of financial statements and invoices. Sales order history is provided by dates and items purchased.
E-Commerce Consignment Inventory Management
E-Commerce Consignment Inventory Management module is an extension to the order entry modules that provides for the replenishment and billing of consumed consignment inventory and analysis of sold and unsold inventory. This is a supply side sales and replenishment order management system.
E-Commerce Omni-Channel System
Solec's omni-channel solution is a club of all modules mentioned above along with 360 degree of CRM ( sales, services & marketing modules ) that comes with respective plugins/adapters that inturn lets you deliver an exceptional customer experience via both digital and physical touchpoints.
Whether you are a local, regional or national retailer, an international brand or an e-commerce company - our service offerings can easily be tailored to suit your customers' specific needs. Our suite of omni-channel services helps retailers seamlessly integrate all channels – in-store, website, social media, mobile and voice - to create a seamless consumer experience. Our commerce technology toolkit provides you a way to manage store-fronts, market-place integration, distributed orders, catalogues, payments and analytics from a single location.
Consistent, personalized shopping experiences surprise and delight consumers. After all, they strengthen customer loyalty and drive sales.